5 Essential Elements For Telus customer service
5 Essential Elements For Telus customer service
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I have had issues With all the Tech Support for the home Online likewise so difficult we spent more than an hour or so addressing a concern. I’ve been possessing for months and months.
Used to be the chief and The rationale I have been a loyal Telus custiomer for years. But That is about to alter!!
@Oleginza Wrote: I named Telus CS at eight.55AM Mountain time and so they hanged up on me, indicating which i ought to connect with in the course of "typical office hours". Is this for authentic?
@chris14 I wanted to obvious up some inaccurate data. We'll repair TELUS owned downed strains at no charge. We're going to only eliminate the line completely for development/renovation reasons but there is a fee concerned. We sent you A personal information in the event you want to maneuver forward with both situation.
I had to Make contact with CS nowadays with Chat as well as the Office I want to talk to is only out there by phone. The CS on Chat arranged a connect with again at an agreed upon time slot. When that Section called me later on I received everything sorted out.
at the Black Friday i known as Telus to acquire me a new mobile line for my daughter if there is a offer like i got previously for my other Little ones to be a loyal customer with Telus.
I was not telling but trying to talk to him however he bought mad and hung up. That is absurd and very Terrible customer service. I will be pulling my two strains from Telus . If this is the customer service shoppers are receiving from your reps than you need to source it in other places. I are already with Telus for approximately 14 yrs and It truly is really unhappy that it has arrive at this . Looking at these threads and opinions remaining by Other individuals it seems I'm not the one a single.
after the agent overview my account he stated i can't offer you a offer or credits such as you have now using your exiting account, so i just gave up and hangup the cellular phone.
• After i identified as to explain, Eunice with the BCX Wi-fi Car Telus customer service team advised me that the special discounts were utilized. On the other hand, she copied and pasted Abdul’s notes, which didn't make clear the discounted aspects.
I'll cancel many of the services residence and cellular with Telus and tell my family and friends to do so, which was the worst practical experience I got with Telus
I'm trying to find the contact number to phone to speak to some agent and pondering whenever they can be found in the weekend. I want to make payment arrangements and made an effort to on chat, having said that they advised me I really have to call.
It occurred on Sunday that I experienced a terrible situation. But I was delighted to discover this Site labored on weekends. And Helen granted me aid, time, and endurance to solve the situation. I am so thankful I are not able to notify!
The Television set sign has actually been shed considering the fact that Friday, September twenty seventh and the technician who showed up yesterday, September 30th could not take care of the trouble soon after shifting the Television cable box and cable. I was informed that the online world Modem needs to be modified way too, but he didn't have it.
Hello Everybody, I have to Make contact with customer service with regard to modifying a payment arrangement. I planned to know when there is an email or other strategy to Make contact with them simply because I am Performing, and many situations I try to call And do not get to talk to an individual before I really need to dangle up.
The TELUS team acknowledges that our do the job spans a lot of Territories and Treaty regions and we've been grateful for the standard Know-how Keepers and Elders that are with us right now, all those who have gone in advance of us plus the youth that inspire us.